Privacy Policy

At AveLunar ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from avelunarshop.com (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit or make a purchase from our Site, we may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Credit card or payment details processed securely through our payment providers. We do not store your full payment information on our servers.
  • Order Information: Products purchased, order history, and transaction details.
  • Device & Usage Information: IP address, browser type, pages visited, time spent on the Site, and referring URLs — collected automatically via cookies and similar technologies.
  • Communications: Any messages or inquiries you send us via email or contact forms.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and shipping updates.
  • Communicate with you about your purchases, returns, or customer service inquiries.
  • Send you marketing emails, promotions, or product updates (only if you've opted in — you can unsubscribe at any time).
  • Improve our Site, products, and overall customer experience.
  • Comply with legal obligations and prevent fraudulent transactions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third parties who assist us in operating our Site and fulfilling orders (such as shipping carriers, payment processors, and email service providers). These parties are obligated to keep your information confidential.
  • Legal Requirements: If required by law or to protect the rights, safety, or property of AveLunar or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our Site.

You can choose to disable cookies through your browser settings. Please note that doing so may affect certain features or functionality of our Site.

We may also use third-party tools such as Google Analytics and Meta Pixel to help us understand customer behavior and improve our marketing efforts.

5. Email Marketing

If you opt in to receive marketing communications from us, we may send you emails about new products, promotions, and updates. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly at contact@avelunarshop.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate information.
  • The right to request deletion of your personal information.
  • The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us at contact@avelunarshop.com.

8. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Our Site is hosted on Shopify, which maintains industry-standard security measures including SSL encryption for all data transmitted through our Site.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:

AveLunar 📧 contact@avelunarshop.com 🌐 avelunarshop.com